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Sales Policy
Esmeralda offers a 15-day money back guarantee on the
purchase of her grips. If the grips do not meet your satisfaction, or
do not fit correctly to your model handgun, the grips may be returned
(postage paid) for a full refund (less shipping costs).
Esmeralda will not refund grips that were fitted to a
handgun, screwed down and show such defects upon return. Esmeralda is
methodical about how she makes her grips and would not expect them to be
unnecessarily abused. Due to the durability of cocobolo, Esmeralda
will stand behind the grips beyond the 15 days, should they break or crack
in any way, (excluding dropped handguns or other misuse).
All billing to credit cards will show "Iona", a
company owned by Esmeralda O'Sheehan and the
parent company to "Grips by Esmeralda".
Please read more about
online purchasing by clicking here.
All other inquiries, please email
esmeralda@esmeralda.cc
Mailing address:
Grips by Esmeralda, 11954 Cottonwood Ave, Hesperia, CA 92345.
Telephone 760-949-1645.
Fax
760-203-0029
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